Every product on Computify comes with a 30-day testing warranty. Submit your claim and we'll get back within 24 hours on whatsapp
Submit a Warranty Claim
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Warranty Policy
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What's the issue?
We respond within 24 hours and arrange pickup if approved
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Your warranty claim has been received. Our team will review it and get back to you within 24 hours via WhatsApp or email.
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Warranty FAQ
What warranty comes with marketplace products?+
All marketplace products come with a 30-day testing warranty from Computify.in.
What warranty applies to products sold through Computify?+
GPUs: 30-day warranty. CPUs: 3-year warranty. Mini PCs: 5-year warranty on the full unit (SSD, RAM, processor and adaptor included). Physical, liquid, and burn damage not covered.
What's covered?+
Product is faulty or stops working under normal use. Product received damaged in transit. Dead on Arrival (DOA).
What's not covered?+
Physical damage, liquid damage, and burn or electrical damage are not covered under any warranty, including extended warranties for Mini PCs and CPUs.
Brand warranty on used products+
Some parts may still have remaining manufacturer warranty. You can claim this directly at the brand's service centre. Our warranty applies to all products regardless.
How to claim+
Share your order details and describe the issue. We'll arrange a free pickup and replacement or refund if within policy.
How long does a warranty claim take?+
We review all claims within 24 hours of submission. If approved, we arrange a free return pickup and process a replacement or refund as per policy.